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Ruhr Museum | Declaration on accessibility

Declaration on accessibility

The Ruhr Museum Foundation endeavours to make this website accessible in accordance with EU Directive 2016/2102 and the technical requirements for accessibility resulting from the Barrier-Free Information Technology Ordinance (BITV 2.0).

This digital accessibility statement applies to the Ruhr Museum s website in the version currently accessible: www.ruhrmuseum.de.


When was the accessibility statement created?

This statement was last updated on 1.6.2021. The technical review of accessibility was carried out by the Ruhr Museum on 1.6.2021 (self-assessment)


How accessible is the offer (conformity status)?

This website is only partially accessible. It only partially meets the requirements of BITV 2.0. The website is currently being revised according to the applicable requirements. We are working on the necessary processes to continuously improve the Ruhr Museum s information in terms of digital accessibility. 


Which areas are not accessible?

Downloads/PDFs: Currently, PDFs are not yet fully designed for barrier-free use. We are working on this step by step. PDFs and other downloads may still be made available without an alternative description (alt text).

Videos: Videos are not subtitled and are currently mostly still available without audio description or full text alternative. 

Newsletters: Barriers can occur in the display in e-mail programmes depending on the e-mail programme used. However, the browser version of the newsletter has been optimised with regard to accessibility.

Forms: We use captchas in some forms to prevent spam. These comply with the minimum requirements of the BITV, but unfortunately cannot be completely barrier-free.

Alternative texts: The alternative texts for graphics and objects on the website are gradually being revised in accordance with the accessibility guidelines, but may not yet be available everywhere.

Map services: The maps on the website integrated via the Google Maps service are not sufficiently provided with alternative texts.

Easy language: The contents according to § 4, BITV 2.0 are not yet available in easy language.

Sign language: The content according to § 4, BITV 2.0 is not yet available in German sign language.


With which browsers is our website compatible and which technologies are used?

Our website is designed to be compatible with the latest versions of the most commonly used browsers. These include:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Edge
  • Internet Explorer
  • Opera

The accessibility of our websites depends on the use of the following technologies:

  • HTML
  • CSS
  • Javascript

Our website is compatible with screen readers.


Who can you contact with comments or questions about digital accessibility (feedback option).

You would like to report existing barriers or request information on the implementation of accessibility? For your feedback as well as any further information, please contact us. You can email info@ruhrmuseum.de or use the form "Report a barrier". 


Contact the Ombudsman's Office for Accessible Information Technology of the State of North Rhine-Westphalia

If we do not process your feedback to your satisfaction, you can contact the Ombudsman's Office for Accessible Information Technology:

To the website of the Ombudsman