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Opening time

Daily opening hours

10 am – 6pm

24.12., 25.12., 31.12. closed

In the Ruhr Visitor Center you can get tickets for all exhibitions, guided tours and events of the regional museum and many good tips for your visit to the UNESCO World Heritage Zollverein at the counter on the 24 metre level. All guided tours of the Ruhr Museum also start here.


Also waiting here for families with children are the museum bag "Rätsel-Reise Ruhr Museum" for an exciting puzzle tour through the permanent exhibition and free quizzes for the special and gallery exhibitions. The audio guide for the permanent and special exhibitions is also available here in various languages and with explanatory words.


Since the Capital of Culture RUHR.2010, the visitor center is the largest DESTINATION WELCOME CENTER in the region and offers you further information and offers for a visit to the Metropole Ruhr. Together with the Ruhr Museum, it is the perfect starting point to discover the Ruhr region.


The Ruhr Visitor Center was awarded the ServiceQuality Germany seal in 2016.